W.E. Carlson—Testimonials: What Our Customers Are Saying

What our Customers are Saying

From the top down, W.E. Carlson Corporation is dedicated to providing our customers with superior products, exceptional service and conscientious follow up. Nothing speaks to our commitment to product and service excellence like feedback from our satisfied customers.

Tell us about your own experiences with W.E. Carlson Corporation! Click here to provide us your feedback.

Product & Service Testimonials
Planned Maintenance Testimonials
Safety Testimonials
Customer Service Testimonials

Products & Service

"The installers you sent out were terrific. They went above and beyond to complete this install in one day, and even though I was unavailable they worked with my maintenance staff to get the door installed and running. I cannot say enough about their service. Thank you very much." - Harvest Food Group

“Certified Grocers has called upon you for a number of years to quote on dock plates, dock shrouds, freezer doors and replacement door panels... and we've always been more than satisfied with your products. On those occasions when we've had questions or problems with those products, you've always responded in a helpful, professional, and timely manner. It's important to us that you do more than sell equipment -- you follow up and are willing to provide answers and service when we need it." - Certified Grocers

“We require, as a standard practice, that all of our buildings are equipped with Rite-Hite dock equipment, including Safe-T-Lips^Ž, Dok-Loks^Ž, and overhead doors. The Rite-Hite hydraulics are at the forefront of the industry and everything is easily controlled through one control box. Add that to the superior service and top-notch installation W.E. Carlson provides, and we have no reason to even consider the competition.” — J.W. Ericson Construction & Landmark Development

“The Rite-Hite Protecdor Power doors have by far surpassed our expectations. Proof again that good planning, equipment and installation is what W.E. Carlson is all about. W.E. Carlson has met all of our material needs over the years with the Rite-Hite dock levelers, dock seals and Dok-Lok trailer restraints." - Tootsie Roll Ind.

“As you are well aware, we have conducted business with you for many years. We would like to take this opportunity to thank you personally for always assisting us in making the right choice, when selecting dock doors, levelers, and shelters for our facilities." - Intermatic Inc.

“Sysco has done many door projects with the W.E. Carlson Corporation over the past several years. Each project was completed in a timely manner with quality products and workmanship. When I have needed service on our doors, I found your service department personnel very accommodating and they quickly responded to my needs. These are the important reasons why I have done business with the W.E. Carlson Corporation." - Sysco Food Services - Chicago, Inc.

"As you know, we at Bagcraft looked at many different products from different suppliers before selecting the Rite-Hite dock levelers supplied and installed by W.E. Carlson. As important as the levelers themselves was the timeliness and professional installation to minimize our downtime. Once again, you accomplished this to serve our needs." - Bagcraft Corporation of America

“For many years we have been a customer of yours and because of your helpfulness in all our endeavors, we hope to continue our business relationship." - Berlin Industries

"There are two particular pieces of equipment that we have been very happy with; those being the Safe-T-Lip dock levelers and the Protecdors. These products continue to operate without any costly downtime or maintenance costs. They have drastically cut down on time we used to spend maintaining the prior doors and dock levelers. Anyone considering these products for their facilities can be assured that they are reliable and well designed. W.E. Carlson has always displayed prompt attention to our needs, and continues to provide solutions to our challenges." - Blommer Chocolate Co.

Planned Maintenance

“Many people look past service; however, we look at the lifetime cost of a product. Maintaining the product is key to keeping the lifetime costs minimized.” — Cardinal Health, W.E. Carlson Planned Maintenance Program Customer

"I am pleased with the quarterly planned maintenance agreement that we entered into. We are now experiencing fewer equipment breakdowns and I personally feel more at ease, knowing that we are providing our employees with a safer working environment." - GE Betz

“Planned Maintenance gives me the peace-of-mind that our equipment is running at full capacity and is worked on by certified, trained professionals.” — MacLean Fogg, Fastener Division, Planned Maintenance Program customer

Safety

“After a very serious accident, I installed Dok-Loks^Ž on all of my docks, and I’ve encouraged counterparts in the company to do the same. It’s my job to protect my employees, and I know no matter how careful they are, it just takes a split second for something to go wrong. Why take that chance?” - Maclean Fogg, Fastener Division

"I wanted to take a moment to tell you how satisfied we are with the installation of the Rite-Hite Dok-Lok Safety System. The Dok-Loks have made the loading dock a much safer place to work, and our employees are very pleased that we have invested in their future. We will definitely keep the Carlson Corporation in mind on any future projects. It has also been my pleasure to recommend this product and your company to others." - Willamette Industries, Inc.

"W.E. Carlson is a strong reliable and conscientious business parnter. Smurfit Stone Container Corporation has made a major financial commitment to assure our employees can safely load and unload truck trailers. We have committed to equip all active docks with levelers and locks. After evaluating alternative suppliers, we selected the Rite-Hite product because we judged it as the safest and best product for our needs." - Smurfit Stone Container Corporation

Customer Service

“Our W.E. Carlson salesperson is our ‘go-to guy.’ He consistently brings great ideas and suggestions to the table; he’s not just an order taker. When we built our new facility, the showpiece for our organization, we bypassed the inferior product recommendations from our contractor and went straight to W.E. Carlson. We could not be happier with the results.” - Electri-Flex

"Over the years we have had the distinctive pleasure of working with you. You are quite helpful in servicing our equipment needs, always available to answer any questions we may have, and keeping us advised of new products." - Kraft Foods- Nabisco Biscuit Company

"Your attention to our account and the quick response to our requests has been appreciated. I look forward to continuing our business relationship on into the next century." - Van Waters & Rogers Inc.

"Our companies have been doing business for many years. Having W.E. Carlson Corporation as a 'partner' in our operations has allowed Quaker to realize genuine value over the years." - Quaker Oats Company

"As you may be aware, our facilities must use all their docks on an hourly basis in order to meet our deliveries. If there is a service problem, the treatment we receive has always been of the highest quality." - Aurora Packing Company, Inc.

"As you know, operating and maintaining a facility of this nature requires reliable and dedicated vendors as well as quality products. W.E. Carlson has provided this level of service to USCS that we demand since 1974. Carlson Corporation and all the employees we have worked with over the years have proven to be at the top of their field when it comes to understanding the products in which they are selling and/or servicing." - United States Cold Storage, Inc.

Vehicle Restraints	Loading Dock Levelers	Truck Levelers	Loading Dock Seals & Shelters	Loading Dock Accessories
Loading Dock Upgrades	Loading Dock Conversion Kits	Pre-Fabricated Buildings	In-Plant Offices	Mezzanines
Vertical Lifts	Ergonomic Lifts	Barrier Systems	About W.E. Carlson	Northern Illinois Loading Dock & Door Distributor
NW Indiana Loading Dock & Door Distributor	Material Handling Solutions	Loading Dock Safety Systems	Whole Body Vibration	Smooth Transition Dok System
Environmental Solutions	Facility Productivity Solutions	Loading Dock Design	Loading Dock Maintenance	Loading Dock Repair
Industrial Door Maintenance	Industrial Door Repair	Loading Dock Equipment	HV/LS Industrial Ceiling Fan